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SERVICE ENQUIRY [+] - The Family Team

The Hair family have been involved with the sale, fitting and maintenance of stoves for many years and so are ideally equipped to help you with every aspect or your investment.

John and Shelagh Hair successfully ran one of the UKs leading fireplace shops, Blazes of Dumfries, until selling the business and moving to the ideally located town of Moffat. Since then John, a qualified builder, joiner and fireplace fitter for 35 years has been able to specialise in his favourite passion, the installation of multifuel and wood-burning stoves. John uses his extensive knowledge to bring together his customer's ideas and designs with the practicalities of installation often creating bespoke surrounds, inglenooks and backdrops which are made and designed to suit his individual customers homes. Johns expertise in working with these stoves, and his highly skilled joinery and building skills enable him to carry out jobs independent of any other tradesman, giving peace of mind to his customers and ensuring all work is carried out not only to the highest standards but that it is done so within the quickest possible timescale.

Johns eldest son Graeme worked in finance for 10 years in the city but after time spent traveling decided not to carry on with the office environment and after finding his own passion for manual work and the joy a stove can bring to a home instead decided to join his father. Together they make a fantastic team, responsible for the online division of the business and bringing with him his outstanding customer service skills Graeme will be ensuring that the whole experience, from the first point of contact with Stove Designs right through to the completion of the job exceeds all of our customers expectations.

Of course behind every good man is a great women and the Hair family is no exception. Shelagh Hair is Johns wife of 30 years and she ensures a smooth running office, checking that all our customers orders are processed and despatched efficiently and all installation dates are booked in promptly and adhered to. Shelagh herself has an excellent knowledge of the products and being super organised and always helpful makes her perfect for this role in the team.

So to invest in your future and add something special to your home please be invited to contact the Hair family who will be delighted to advise and support you in your purchase of a stylish and bespoke stove installation perfect for your individual requirements and those cosy nights round the fire.

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